Why customer experience matters in a world of uncertainty and systems designed for revenue and not people. Dennis Wakabayashi's career in design, marketing and sales has led him to work directly with the people who matter the most for any company, the customer. We explore what it means to actually give a good experience and why it matters.
Check out his website at www.denniswakabayashi.com
And his Youtube channel at https://youtube.com/c/WakabayashiExperience